Learn about our Urgent Care service and what to expect when you visit.
What is After-Hours Urgent Care?
The University of Kansas Hospital's After-Hours Urgent Care offices allow you to see a doctor without an appointment. Urgent Care is for untimely accidents and illnesses that require a doctor’s attention, but don't require a trip to the emergency room.
These might include respiratory difficulties associated with asthma and allergies, sore throats, coughs, fever, rashes, minor injuries, headaches, vomiting and flu-like symptoms.
Should I schedule an appointment at Urgent Care?
You never need an appointment at our Urgent Care offices. Patients are seen on a first-come, first-served basis or based on medical need.
What should I bring to the Urgent Care office?
Bring your insurance card and a valid ID such as a driver's license.
Does an Urgent Care visit cost more than a visit with my primary care physician?
The office charge is about the same as a visit to your regular doctor. There is an additional "after-hours" charge for urgent care visits, and most health insurance covers this charge. While your co-pay may be higher than that for a regular office visit, it's usually lower than the co-pay for a visit to the emergency room.
Depending on your insurance provider, you may be responsible for the entire charge. For questions about your coverage, please contact your provider.
How do I get my lab results?
We will provide you with a phone number and a secure code to obtain your lab results.
Whom should I call with billing questions?
For billing questions, call 913-588-8450 during regular Urgent Care hours. You may also call our billing department at 913-588-9000.
How long will I have to wait to see a doctor?
Our experience is that most visits take a relatively short period of time. It's hard to predict how long you may wait, because we don't take appointments and we see patients on a first-come, first-served basis. Also, patients with severe breathing problems, who are bleeding or who may have life-threatening medical conditions are treated first.
We appreciate your patience and pledge to provide prompt, effective and professional care.
When should I go to the emergency room or call 911?
Go to the emergency room for injuries that are serious or that may be life-threatening. These include:
- Amputation of a body part
- Electrical shock
- Fractures that are open or angulated
- Severe bleeding due to injury or trauma
- Severe burns
Call 911 immediately if you have a medical emergency and need transportation to the hospital.