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A national reputation for excellence
We realize our patients have many hospitals in Kansas City to choose from for care.
At The University of Kansas Hospital, we provide the most current and effective treatments in a welcoming, professional and caring environment. Our vision, mission and values represent our commitment to our patients' overall health and satisfaction with our hospital. Our goal is to ensure all of our patients have the best possible healthcare experience by receiving quality care and outstanding service.
The University of Kansas Hospital will:
- Deliver world-class patient care to the people we serve
- Ensure the excellence of future patient care through exceptional learning, teaching and research
Five-Star Performance Goals
The University of Kansas Hospital’s Five-Star Performance Goals serve as the foundation of our patient-centered culture of care. Executing these goals sets us on a path toward achieving our vision.
Our goal: We give each and every one of our patients the safest care, using evidence-based methods proven to deliver the best outcomes possible.
What success looks like: Our risk-adjusted mortality score is in the top 10 percent of all academic medical centers in the country.
Our goal: We put our patients at the center of the care equation, showing them respect and treating them as individuals at each and every opportunity.
What success looks like: Our patient satisfaction scores are in the top 10 percent of all hospitals in the country as measured by Press Ganey, a national company focused on patient satisfaction, and HCAHPS, Hospital Consumer Assessment of Healthcare Providers and Systems, a public reporting process managed through the Centers for Medicare & Medicaid Services.
Our goal: We attract and retain the most competent and engaged workforce in the area, allowing us to provide high-quality, patient-centered care.
What success looks like: Our staff turnover is low and employee engagement and retention are high.
Our goal: We ensure the hospital has the capacity to provide our nation leading care to all who seek it.
What success looks like: We manage our patients’ stay with us as safely and efficiently as possible to keep diversion hours and denials as low as possible.
Our goal: We provide the safest care possible in the most cost-effective manner by eliminating waste and reducing incidents of patient harm to zero.
What success looks like: Our operating margin allows us to reinvest in our people and facilities.
In the Spirit of Giving
The American Cancer Society’s Hope Lodge not only is a frequent destination for cancer patients who travel to Kansas City for treatment. It's also become a popular way for staff from The University of Kansas Cancer Center and hospital to demonstrate their community support. Read more.
Our Culture of Giving
At The University of Kansas Hospital, we believe strongly in the power of community. As an academic medical center, we see ourselves as a resource to fellow caregivers, researchers, community leaders and others who work to make the lives of our patients, families, friends and neighbors better. The support we give to our community can be grouped into these three areas:
Employees can choose to give at any time; however, the
hospital-wide campaign to ensure employee awareness and
encourage participation is held annually in the fall. Payroll
deduction is offered as a convenient way for employees to give.
- Employee campaign
The hospital does not receive state
or federal funding. Employees have the opportunity to
improve the patient experience by providing financial support
to the hospital through the annual Employee Campaign.
Contributions enhance patient programs, assist uninsured
patients with care and medications, purchase advanced
technology and fund patient resources and staff education.
- United Way
By partnering with United Way, we help
raise funds to support agencies that provide much-needed
services to many of the same people we see in our hospitals
The University of Kansas Hospital has the top heart program
in the area, the region’s only National Cancer Institute designated
cancer center and the region’s first Advanced
Comprehensive Stroke Center. So it will come as no surprise
that our employees are strong supporters of events that
give further hope to patients in those areas. Each year our
employees show up in force to support the following major
community walks and runs, as well as many others.
- American Heart Association Heart Walk
- Susan G. Komen Race for the Cure
- American Stroke Foundation Stroke Walk
HERO – Hospital Employees Reaching Out – gives employees
additional opportunities to volunteer in community programs
and events of their choice.
We are an equal employment opportunity employer without regard to a person’s race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information.
The University of Kansas Hospital: A close-knit community
The Midwest has a reputation of being very family-focused. The academic medical center, which is made up of The University of Kansas Hospital, University of Kansas Medical Center and The University of Kansas Physicians, holds true to these values – there are dozens of families who choose to work together for the center. Read more.