2009 ANNUAL REPORT

IMPROVING THE PATIENT EXPERIENCE

Members of our dedicated care team discuss how they go the extra mile each and every day not only to meet – but to exceed – our patients' expectations.

Creating a Comfort Level in the Burn Center

When 4-year-old Emily ran to her dad as he lay wrapped in bandages in the hospital's Burnett Burn Center, the first thing she noticed was he was "wearing funny pajamas." Read more.


Finding a Bed for Every Patient

Each day, 75 to 85 patients move through Admitting and into beds at The University of Kansas Hospital – and Quantrel "Trel" Brown supervises every one. Read more.


Giving Patients Fast Access to Care

After 17 years as an emergency room nurse, the challenge of "being ready for anything" is one of the things Tamara Murray, RN, (far left) loves about her job in the hospital's Emergency Department.
Read more.

 

VIDEO PROFILE

Monique Hegwood, RN
A nurse with "the write stuff" explains how she brightened the hospital stay for a frustrated patient who had trouble communicating.