What Quality Means to You
We have one goal: to provide you the very best care
Being hospitalized is stressful, both physically and emotionally. We understand that. That is why we are dedicated to providing a world-class patient experience for you and your family. This means:
Using the most advanced care to ensure you the best outcome
Taking every possible precaution with your care while you are in our hospital
Responding promptly to your needs while going the extra mile
Treating you, your family and guests with kindness and respect … always
Our quality quest never ends, so we constantly measure how we're doing. And we believe in sharing that information with you, because it's important for you to know how we measure up.
Hospitals use a variety of quality measures and they can be complicated and hard to interpret. So we report on the two measures most important to you:
– When it comes to the number of lives we save, how do we compare to other hospitals? This measure is an important sign of overall quality, whether you are here for a simple procedure or a serious illness.
– How satisfied are our patients with the care they receive from us? This measure takes a look at different aspects of the experience of being in our hospital.
Wherever you see the Measuring Up logo, you will find the most up-to-date scores available for these two measures.
We invite you to view our results and use our worksheet to compare the top quality indicators yourselves. Check out our continuing efforts to improve patient satisfaction, save more lives and see how we are Measuring Up.
Hospital Comparison Worksheet
Our hospital comparison worksheet can help you make your decision on your healthcare provider. Use it to collect and compare the top quality indicators for hospitals.